training company
Quality Assurance
(Catering & Hospitality)
IQA Services
Strengthening Standards from Within
Our Internal Quality Assurance (IQA) services are designed to support consistency, compliance, and continuous improvement across your provision.
We will work collaboratively with your team to enhance quality processes without adding unnecessary administrative burden. We will work closely with your Senior Leadership Team, Quality Assurance Lead and current External Quality Assurer (EQA) to raise standards and consistency across your provision with an aim to achieve Direct Claims Status (DCS) for all of your qualifications within 12-24 months - (current risk rating dependent) We will also be available for EQA visits and support the team before, during and after these, and support with any actions or outcomes from the EQA visit.
Our IQA support includes
✔ Review and development of internal quality systems
✔ Sampling of learner work and assessment decisions
✔ Standardisation support for assessors
✔ Action planning and quality improvement recommendations
✔ Ongoing advisory support aligned to awarding body expectations
✔ Training for teaching and assessment team
Teaching/Assessor support
Insight-Led Feedback That Drives Improvement
Our teaching and assessor reports provide clear, objective insight into delivery quality, learner engagement, and assessment practice.
These reports are designed to support improvement, evidence compliance, and provide reassurance to stakeholders and awarding organisations.
✔ Teaching and learning observations
✔ Assessor performance and consistency
✔ Learner experience and engagement
✔ Strengths, risks, and areas for development
✔ Clear, actionable recommendations