training company
Customer Service
Specialist - Level 3
Customer Service
Specialist - Level 3
The course is intended to run for a minimum duration of 12 months however we would recommend that learners complete 15 - 18 months of study to meet the course requirements.
Example Progression Routes
Completion of this apprenticeship will lead to eligibility to join the
Institute of Customer Service as an Individual member at Professional level.
Entry Requirements
Employers will set their own entry requirements for this course but it is recommended that learners are currently able to work towards a level 2 in both mathematics and English, currently hold a level 2 in both subjects or currently hold a level C/5 or above at GCSE in both subjects.
How to apply
There are several ways to apply for an apprenticeship. You may wish as a potential apprentice yourself to get in touch here . You may also wish to look at apprenticeships available on the national apprenticeships service website here where you can enter keywords and find the apprenticeship you are looking for. If you are an employer please feel free to get in touch and we can help you find the right provider for you and also apprentices currently looking for placement.