training company
Accredited Training Provider ⬤ Nationwide Onsite Delivery ⬤ Hospitality & Education Specialists ⬤ Trusted by Multi-Site Organisations ⬤
Our background
Supporting Compliance, Training & Quality Across the UK
The Hospitality Training Company is a specialist training and compliance provider working with businesses, education providers, and multi-site organisations.
We deliver mandatory training, quality assurance support, and compliance guidance that helps organisations meet legal and regulatory requirements while minimising disruption to day-to-day operations.
Our approach is flexible, transparent, and focused on delivering training that reflects the realities of live working environments.
core services
Practical Training and Compliance Support for Regulated Industries
Our services have developed organically in response to real-world demand. Today, we support organisations with mandatory training, apprenticeship delivery, internal quality assurance, and hospitality compliance.
Each service is designed to meet regulatory standards while remaining practical, clear, and operationally realistic.
Mandatory & Compliance Training
Including Emergency First Aid at Work and First Aid at Work - courses that cannot be delivered solely online and remain a legal requirement for UK businesses.
Apprenticeship Delivery (Sub-Contracted)
We work in partnership with approved colleges, recruiting learners and delivering high-quality training without the administrative burden of direct government funding.
Internal Quality Assurance (IQA)
Mandatory for many funded and regulated programmes, our IQA services help colleges and training providers meet awarding body and regulatory requirements while ensuring training and qualifications are delivered consistently, robustly, and to the required standard.
Hospitality Compliance & Advisory
Food safety, health & safety, HACCP guidance, EHO inspection readiness, and operational workflow support.
Legal Requirement
First Aid Training That Fits Real Working Environments
First aid provision is a legal requirement under UK law - but how it’s delivered makes a significant difference to your business.
We specialise in Emergency First Aid at Work (1-day) and First Aid at Work (3-day) courses, delivered onsite to reduce downtime, travel costs, and operational disruption.
These courses are ideal for businesses with:
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Shift-based teams
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High staff turnover
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Multiple locations or properties
We are actively developing a dedicated first aid training experience - including standalone branding, course-specific landing pages, and online booking to make compliance faster and easier for employers.
apprenticeships
High-Quality Delivery Through Trusted Education Partnerships
Through established partnerships with approved and accredited colleges, we support the delivery of apprenticeships across the hospitality and education sectors.
Where appropriate, we recruit and support learners, refer them to registered apprenticeship providers, and deliver high-quality training as part of approved apprenticeship frameworks. This approach enables us to concentrate on delivering high-quality, practical training aligned with industry standards, while all funding, compliance, and certification requirements are managed by the registered provider.
Our collaborative model ensures apprentices receive consistent support, structured learning, and meaningful workplace development, while employers benefit from a compliant, well-managed apprenticeship pathway.
Our Approach
Flexible Training Built Around Your Business, Not Ours
At The Hospitality Training Company Ltd, flexibility isn’t an add-on, it’s how we work. We deliver training when it works for your operation, whether that means early morning starts, evenings, or weekends.
We only take on work where we know we can genuinely support you. If a course, solution, or approach isn’t right for your business, we’ll say so saving you time, cost, and disruption.
This customer-first approach is why businesses continue to work with us long-term rather than searching for new providers every year.
Short Courses
Short Courses Designed for Immediate Regulatory Needs
Our accredited short courses support businesses needing fast, compliant outcomes — delivered onsite or supported through online systems where appropriate.
Trusted By
Supporting Businesses, Learners and Education Partners Nationwide
We’re proud to work with organisations across hospitality, education, and multi-site operations throughout the UK.
Working with James as an IQA at Waltham Forest college in Hospitality and Culinary Arts has transformed the area's approach to training. Bringing a wealth of knowledge to our NVQ and VRQ programs, ensuring our internal processes are robust and compliant with awarding body standards. Feedback is firm but fair, helping our new assessors significantly raise the quality of their marking and feedback. The department have now achieved Direct Claims Status for all qualifications.
Sharon Sullivan
Deputy Head-Hospitality & Culinary Arts
I completed my International Freight Forwarding Specialist apprenticeship last year and was fortunate to have James as my tutor. James was engaging, supportive, and genuinely invested in my progress throughout the programme. He always made me for me, consistently accommodating sessions around my work schedule, including before and after working hours when needed. His clear explanations, approachability, and commitment made the learning experience both enjoyable and rewarding, and working with him was an absolute pleasure.
Annabel Waterhouse - Liverpool
International Freight Forwarding Specialist Level 3
James is a consummate professional who has been instrumental in my professional development. His expertise and guidance were crucial in helping me navigate and meet City & Guilds criteria to an exceptionally high standard. James has a unique ability to break down complex requirements and provide actionable support, making the learning process both efficient and rewarding. I highly recommend him to anyone looking to advance their qualifications or technical skills.
Oliver Ross Director of Learning for offsite vocational studies DDSL
The tutor delivered the first aid training course with outstanding effectiveness, combining clear, engaging theore cal instructions with confident, hands-on prac cal demonstrations. His ability to communicate complex procedures with simplicity and precision made the learning experience both accessible and inspiring for all participants.
Francesco Rossi
Head Chef, London Emergency First Aid at Work
THTC have been working as freelance hospitality trainers/assessors with Lewisham Southwark College since 2012. During this time THTC have shown themselves to be very professional and competent trainer/assessors. Their relationships with learners, employers and colleagues is excellent. The quality of their work is of an exceptionally high standard with all learners achieving their qualifications on time. All employers that THTC work with request them as their trainer/assessors
Gail B - Head of Skills Delivery
I personally found this first aid training extremely important and useful for my understanding and to help others in immediate course of action. Thank you
Abhijeet Kar
Front of House, London Emergency First Aid at Work
I worked with James as my Tutor through the Level 3 Business Administration Apprenticeship. I thoroughly enjoyed having James as my tutor, his attention to detail and significant knowledge was incredibly helpful and useful throughout the course. Thanks to James, I was able to achieve a distinction in my course, while securing a new role in the council, as well as finishing the course early. Alongside this, I was a finalist & highly commended in the West London Business Awards ‘Apprentice of the Year’ category.
Greg D - London
Business Administration Level 3
I completed my Business Administration Level 3 apprenticeship in 2025 and found it really beneficial in developing my knowledge, communication, and confidence in a professional environment. My tutor (James) was very supportive and always available to offer clear guidance and feedback throughout the course. Overall, the apprenticeship helped me gain practical knowledge and skills, and gave me a strong foundation for my career going forward.
Aya Nouwaila
Business Administrator, London Business Administration Level 3
Common Questions
Clear Answers Before You Commit to Training
We’re often asked about pricing, course duration, group sizes, onsite delivery, and joining instructions. We believe in transparency from the outset providing clear information so businesses can plan training with confidence.
1. How much do your courses cost?
Course costs vary depending on the type of training, course length, group size, and whether delivery is onsite or supported online. We provide clear pricing upfront so you can plan budgets without hidden costs.
2. How long are the courses and what times do they run?
Course duration depends on the qualification. For example, Emergency First Aid at Work is typically delivered in one day, while First Aid at Work runs over three days. We offer flexible start times, including early mornings, evenings, and weekends where required.
3. Can training be delivered onsite at our premises?
Yes. Most of our training is delivered onsite at your location to minimise disruption, travel time, and staffing costs. We’ll confirm space and setup requirements in advance.
4. How many people can attend a course in one session?
Maximum group sizes depend on the specific course and awarding body requirements. We’ll advise on optimal numbers to ensure compliance, effective learning, and assessment standards are met.
5. What joining instructions will participants receive?
All learners receive clear joining instructions before the course, including timings, location details, what to bring, and any pre-course requirements.
6. Where do you deliver training?
We deliver training across London and surrounding areas, as well as major UK cities including Birmingham, Manchester, Leeds, Bristol, and beyond. Multi-site and national delivery can be arranged.
7. Do you offer weekend or out-of-hours training?
Yes. We regularly deliver training outside standard working hours, including early starts and weekends, to suit operational demands.
8. Is your training accredited?
Yes. We are an approved centre for delivery and provide accredited training in line with awarding body and regulatory requirements.
